Comprehensive Claim Follow-Up by JaredT Apr 23, 2016 0 Comment Our dedicated follow-up and customized service distinguishes Aspire HCS from the competition. Other medical billing services concentrate primarily on initial electronic claim filing because it is the easiest to collect. At Aspire, this is just the beginning. Our dedicated follow-up includes: Follow-up on unpaid claims Secondary claim filing Patient statements and Optional Patent Portal Insurance inquiries and appeals Patient Collection Letters Creation of patient payment plans Continuous Billing cycles for patients Recovering accounts receivable Resolving past due claims Managing collections Medical Record Submission & Follow-Up Medical record submission and follow-up is part of our comprehensive claim follow-up. Insurance companies regularly request medical records to ensure the provider follows all regulations and guidelines. Aspire submits and tracks medical records to ensure insurance companies adjudicate the claim in a timely fashion.